HEART DIAMOND TOKEN

You can return or exchange items from our in stock collection within 14 days of purchase, provided they have only been worn for fitting and show no damage. Returns and exchanges can be processed online for added convenience.

custom-made order items, made-to-order pieces that are not in stock, or personalized engraved pieces are final sale and can not be returned.

Personalize Your Piece with Our Engraving Options

At our jewelry studio, we offer a range of exquisite engraving options to make your piece truly one-of-a-kind. Our skilled artisans use precision techniques to etch your chosen design, message, or initials onto your jewelry, adding a touch of sentimental value and uniqueness.

Choose from various fonts, styles, and placement options to achieve the perfect look that resonates with your individual taste and sentiment.

Our commitment to luxury extends beyond the craft of our jewelry. Whether you're near or far, we ensure every piece reaches you with the dedication and sophistication synonymous with our brand:

• Deutschland: As a gesture of our appreciation, enjoy complimentary shipping.
• Express Deutschland: For times when immediacy is paramount, opt for our expedited service at 15€.
• EU (outside of Deutschland): 20€
• Switzerland: 50€
• UK: 50€
• USA / JAPAN: 100€

With each delivery, relish the seamless blend of timeliness and luxury, a hallmark of Lilian Von Trapp.

VAT and Sales Tax Information:

The cost of your jewelry may be influenced by local tax rates:

• USA: The US doesn't have VAT but applies state-specific sales tax. This may be added at checkout based on your shipping address.
• Switzerland: A standard VAT rate of 7.7% applies on luxury goods.

Always review local tax regulations during your purchase. We remain committed to transparency and luxury.